Terms and conditions of contract

Security and party responsible for transactions

BLC MOVING TECHNOLOGIC S.L., as the owner of the website, is responsible for the transactions carried out through www.bymovers.com, applying the SSL protocol to guarantee security.

Accepted means of payment

VISA and MASTERCARD credit or debit cards are accepted.

Purchase and delivery process

The customer notifies the sales department of the requested products and receives a payment link with the summary of the contracted products and the corresponding invoice. Once payment has been made, the contracted products will be delivered within 2 business days by email.

The contracting of any App presupposes the contracting of the byMovers Platform, as they are dependent on and complementary to it.

No right of withdrawal applies to software transactions once the product has been activated and the keys delivered.

The prices stated do not include VAT or other applicable taxes.

Authorization for recurring charges on the selected card

By entering the card details, the customer accepts the recurring charges, with the contracted frequency.

No prior notice will be provided except in the event that the amount changes, in which case the customer will receive a notification at least 10 days in advance.

The authorization for recurring payments shall remain in force until the customer cancels it in writing.

Protocol in the event of non-payment of instalments

7 days after a charge has not been made, the customer will see an alert banner on the platform. After 15 days, the customer will receive a suspension notice by email or telephone. After 30 days, access will be suspended until the payments are regularized.

Use of the ISP + Subdomain services

The use of the byMovers software requires a Web Server (owned by byLogic). The server includes bandwidth, storage space, daily backups and operating system maintenance.

Maintenance and technical support

byMovers customers are entitled to receive technical support for as long as they keep their company account active.

Technical support helps exclusively with technical problems and operational questions related exclusively and directly to our byMovers product.

Development of new features

byLogic, as part of its policy of constant improvement of its products, will incorporate the relevant updates and improvements into the byMovers platform.

Specific custom developments are subject to a quote, at a price of €60 per hour, VAT not included.

Obligations of the parties

byLogic undertakes to provide the services on an uninterrupted basis, ensuring their proper functioning. The customer must use the services correctly, pay on time and keep the users and access keys confidential.

Data Protection Act and Legal Notice

The customer may exercise, at any time, the rights of access, rectification, cancellation and objection regarding their data. byLogic respects privacy in accordance with the Data Protection Act, article 12.

Processing of personal data on behalf of a third party

Relationships are established in accordance with the LOPD (Ley Orgánica 15/1999): the customer is the controller of the files of its clients and byLogic is the data processor.

The data may include: Clients, CVs/Human Resources, Labour, Accident reports, Suppliers.

Obligations of the data processor

The data processor shall only process the data entrusted to it in accordance with the instructions of the controller.

The data will not be used for different purposes nor disclosed to third parties. The staff are obliged to maintain secrecy and absolute confidentiality.

The data processor must adopt the technical and organizational measures necessary to guarantee the security of the data.

Upon termination of the contract, the data will be destroyed in full or returned to the controller of the file.

Grounds for termination and end of the provision of services

The grounds include the cessation of activity, dissolution, liquidation or closure. Termination of the contract entered into by either party as a result of breach may be carried out provided that the breach is not remedied within a maximum period of 30 days.

The customer shall be entitled, by giving 30 days' notice, to communicate their wish to terminate this contract without incurring a penalty.

The first termination within the year entails a cost of 500 euros per user for the recovery of the data, if there is no justified reason.

byLogic undertakes to guarantee the provision of the service for a minimum period of 1 year from the date of signature.

The documents must be returned in generic formats: PDF, Word, Excel… that allow access to them without dependence on byLogic technology.

The Services Provision Contract, its Annexes and any judicial claim shall be governed by Spanish legislation.

The Parties agree to submit to the Courts and Tribunals of the city of Seville.